v88bd's Privacy Policy

01 Introduction

v88bd is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") explains how v88bd collects your personal information, how it is used, who it may be shared with, and what measures we take to protect your data.

By using this platform, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

02 What Information We Collect

When you register and use the v88bd platform, we may collect the following types of information:

a) Information You Provide Directly

• Full name, date of birth, and national ID or passport details (for identity verification)
• Mobile number and email address
• Payment information — account details required for bKash, Nagad, Rocket, Upay, or bank transfers
• User-chosen username and password (stored in encrypted form)
• Information provided when contacting the support team

b) Automatically Collected Information

• IP address and device information (operating system, browser version)
• Platform activity logs — login times, game sessions, transaction history
• Browsing behaviour collected through cookies and similar tracking technologies
• Geolocation data (at country and region level)

c) Information Received from Third Parties

• Transaction confirmation data from payment processors
• Information received from fraud prevention and identity verification services
• Information required for responsible gaming assessments

03 Purpose of Data Use

Collected information is used only for the legitimate purposes listed below:

• Account Management: To create, verify, and securely maintain accounts.
• Service Delivery: To process deposits, withdrawals, game access, and bonuses.
• Security: To prevent fraud, account hacking, and money laundering.
• Responsible Gaming: To identify risky gaming behaviour and support users.
• Customer Support: To resolve issues and handle complaints.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To analyse user experience and improve the platform.
• Personalised Experience: To deliver relevant promotions and information (where you have given consent).

04 Data Sharing & Disclosure

v88bd does not sell your personal information to any third party. However, information may be shared in the limited circumstances below:

a) With Service Partners

We work with trusted third-party providers for payment processing, identity verification, technology infrastructure, and customer support. They receive only the information strictly necessary for their assigned tasks and operate under strict confidentiality agreements.

b) For Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal obligations. In such cases, we provide only the minimum information required.

c) In the Event of Corporate Restructuring

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new entity. We will notify you before any such change and this Policy will continue to apply.

05 Data Protection & Security Measures

Protecting your information is our top priority. v88bd implements the following technical and organisational measures:

• SSL Encryption: All data transmissions are encrypted using TLS/SSL technology.
• Password Hashing: Passwords are stored using industry-standard hashing algorithms — never in plain readable form.
• Access Controls: Only authorised staff have access to the minimum information necessary.
• Security Monitoring: Systems are continuously monitored for suspicious activity.
• Regular Audits: Periodic technical audits are conducted to identify security vulnerabilities.
• Two-Factor Verification: An additional verification layer for sensitive account actions.

However, no one can guarantee complete security on the internet. It is your own responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

06 Cookie Policy

Cookies and similar technologies are used on the v88bd website. Cookies are small text files stored on your device that help improve the functionality of the website.

Types of cookies we use:

• Essential Cookies: Required for login sessions and security features — these cannot be disabled.
• Functionality Cookies: To remember language preferences and personalised settings.
• Analytics Cookies: To analyse platform usage and improve services.

Most cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may limit some features of the platform.

07 Data Retention Period

v88bd retains your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations.

• Active account data: For as long as the account remains active.
• Transaction records for closed accounts: For the applicable legal retention period.
• Customer support records: For a set period after the last interaction.
• Marketing preferences: Until you withdraw your consent.

After the designated period, information is securely deleted or anonymised.

08 International Data Transfers

As v88bd is an international service platform, your information may be stored or processed on servers located outside Bangladesh. For such transfers, we ensure that adequate protection for your data exists in the destination country and that industry-standard data protection agreements are in place.

09 Your Rights

You have a number of important rights relating to your personal information:

• Access: The right to request a copy of the information we hold about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances.
• Restriction of Processing: The right to request that processing of your information be restricted in some cases.
• Portability: The right to receive your information in a structured, machine-readable format.
• Objection: The right to object to the use of your information for specific purposes.
• Withdrawal of Consent: The right to withdraw consent at any time for information processed on the basis of consent.

To exercise these rights, contact us at [email protected]. We will process your request subject to appropriate verification.

10 Privacy of Minors

v88bd's services are intended solely for individuals aged 21 or older. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has registered by concealing their age, we will immediately close their account and delete the collected information.

If you become aware that a minor is using our platform, please notify us at [email protected].

11 Third-Party Links & Services

Although the v88bd platform does not contain links to external websites, our payment gateway providers (bKash, Nagad, Rocket, Upay, bank transfer) are governed by their own privacy policies. The terms of the relevant service will apply during payment processing. v88bd is not responsible for the data practices of these third parties.

12 Changes to the Privacy Policy

v88bd reserves the right to periodically update this Privacy Policy in response to business changes, legal updates, or service improvements. For any significant changes, we will:

• Update the date on this page.
• Send a notice to your registered email address (for material changes).
• Confirm your consent at the time of platform login.

If you continue to use the platform after any changes, you will be considered to have accepted the updated Policy. We therefore recommend visiting this page regularly.

13 Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the platform
• Response Time: In accordance with Bangladesh Standard Time (BST, UTC+6)